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Services & Our Process

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Our Services

In addition to answering the basic questions:

  • When can we retire?
  • Will I have enough money in retirement?

Our financial planning philosophy also delves into some of the following areas. If you don’t know the answers to these questions, don’t worry. Our processes and accountability steps will guide you to meaningful outcomes to these and many other questions for you and your family.

Lifestyle Goal Setting

Cash Flow Planning

Insurance Analysis

Investment Portfolio Analysis

Tax Planning

Business Planning

Retirement Planning

Estate And Gifting Planning

Our Process

The start of any good relationship starts with people talking to get to know each other.  You share with me what your current situation is and what you’re looking for in an advisor.  I’ll ask some questions to understand you better.  If we mutually agree that we’re not right for each other, no hard feelings.  I’ll probably be able to refer you to someone who might be a better fit for you.  If we think that we could work together, we’ll schedule another meeting.  I’ll send you a list of required financial information to prepare and send to me prior to our next meeting, which should be a week after I receive your financial info.  I’ll also send you a Letter of Engagement outlining the services Eltero FP will provide and the fee we will charge to do so.  We are very big on transparency!

First off, we’ll review our Letter of Engagement, which outlines the services you requested of us and the fee we will charge to provide these services to you. Full transparency. Once we’ve signed off on the engagement letter, we’ll go over your goals and values and review the numbers, so we have a clear understanding of where you are and what you're trying to accomplish. We’ll complete an Investor Profile Questionnaire (IPQ) together to assess your investment risk and return objectives. We’ll arrange meeting number three for 2-3 weeks’ time.

 I will have a preliminary financial plan prepared for you at this meeting.  We will review your plan and the results of your IPQ together.  We will determine your optimal low-cost, portfolio manager options, if required, and begin making the necessary changes to your portfolio to reflect your risk parameters and financial planning goals.

We will review the portfolio changes made and ensure you have all the secure login protocols to review and track your portfolio and our planning discussions whenever you want.  We will develop a subsequent planning discussion schedule for you that prioritizes your main financial concerns regarding retirement, tax, cash flow, business planning, insurance, and estate goals.

The first year we’re working together, you can expect to meet every 1-2 months.  I know it might seem like a lot and probably more than you’re used to meeting with a financial advisor, but it’s important to have meaningful discussions on all financial matters so we can get a great planning foundation built for you and your family.  After the first year, we should meet at least quarterly.  But we will meet with you if you ever have concerns or if something significant has happened in your life.  For simple questions, we’re always available by email, text or phone.


How Can We Help?


Meetings will be held virtually.  I know everyone is busy and meeting during the week can be difficult for some.  We will have virtual office hours on Saturdays twice a month to accommodate clients who can’t make it during the week.  I do travel a bit throughout the year for running.  I’ll let you know if I’m going to be in your town.  It would be great to get together with you in person, if possible.

I’ve been helping some of Canada’s most successful families for over 20 years.  I think I have seen and heard almost everything, but I also know I can’t be an expert in everything.  I am fortunate to have built a professional network of like-minded, client-first accountants, lawyers, mortgage brokers, and insurance experts that we can tap into for more sophisticated, specialized guidance if required.  Your privacy is very important.  None of your personal information will be shared without your consent.